Missing Items in your Order

We strive to ensure that every order is picked, packed, and shipped accurately. However, if you find any items missing from your shipment, don't worry – we've got you covered. Here's what you can do: Step 1: Check Your Order Details First, double-check the items listed in your order confirmation email or online account. Make sure you received everything you ordered, taking into account any cancellations or changes made before shipping. Step 2: Contact Customer Service If you're certain that items are missing from your order, reach out to our customer service team immediately. You can do this in one of the following ways:

• Online: Visit our Contact Us page and submit a request, providing your order number and details about the missing items.
• Phone: Call our customer service hotline at 1-800-123-4567. Have your order number ready for faster assistance.
• Email: Send an email to [e-mail] with your order number and a description of the issue.

When contacting us, please provide the following information:

• Your order number
• A list of the missing items, including product names and quantities
• Your shipping address
• Any other relevant details, such as tracking numbers or special instructions

Step 3: Wait for a Resolution Our customer service team will investigate your claim and work to resolve the issue as quickly as possible. Depending on the circumstances, we may reship the missing items or issue a refund or credit for those items. We understand how frustrating it can be to receive an incomplete order, and we appreciate your patience as we work to make it right. If you have any further questions or concerns, don't hesitate to reach out to our customer service team.